Octopus Retail Solution

Void Invoice

1. Choose Report >> Cashier Report >> Invoice Listing

2. Search for the Invoice, select the invoice and click "Void"

3. Check the information on the invoice, key in the reason for voiding and "Confirm Void"

Issue Credit Note

1. Choose Report >> Cashier Report >> Invoice Listing

2. Search for the Invoice, select the invoice and click "Issue Credit Note"

3. Select the Product, key in the "Return Quantity", Submit

4. Confirm the "Return Quantity" and click on "Total"

4. Print out a Credit Note for customer