GENERAL
Octopus™ Retail POS default user login:
Username: admin
Password: admin
Username: admin
Password: admin
The data can be exported and emailed out as pdf.
SALES
1. Go to Sales view
2. Tap on the Void button at the bottom of the view
3. Select the correct transaction from the invoice list
4. Tap the Void button from popup window
2. Tap on the Void button at the bottom of the view
3. Select the correct transaction from the invoice list
4. Tap the Void button from popup window
Swipe horizontally on the correct sales item on sales item list > Tap on the Delete button
Tap on the correct item on sales item list > Change the quantity field of popup window > Tap on the Done button
Tap on the correct item on sales item list > Change the discount field of popup window > Tap on the Done button
Tap on the discount button (+) next to discount tag > Add discount amount > Tap on the Done button
1. Tap on the payment button at the bottom of the Sales view to open Payment window
2. Tap on the correct payment method
3. Enter the amount
4. If you add an amount less than total payment due amount, you can select multiple payment options
5. Tap on the Add button to add payment method and amount to payment
6. Tap on the Pay button to confirm payment
2. Tap on the correct payment method
3. Enter the amount
4. If you add an amount less than total payment due amount, you can select multiple payment options
5. Tap on the Add button to add payment method and amount to payment
6. Tap on the Pay button to confirm payment
Yes, you can add non-inventory items via the Open Key button.
PRODUCT
1. Go to Product view
2. Tap on Add (+) button at the title bar
3. Add product details accordingly - Product Code, Product Description, Unit Price and Unit Cost are mandatory
4. Tap on the Save button
2. Tap on Add (+) button at the title bar
3. Add product details accordingly - Product Code, Product Description, Unit Price and Unit Cost are mandatory
4. Tap on the Save button
Yes, you can. Users are able to upload multiple products. You can prepare your product list in a text editor/ Microsoft Excel and save it as a CSV file.
Click here to learn more about creating CSV file.
Click here to learn more about creating CSV file.
1. Go to Product view
2. Select the correct product from product list
3. Tap on the Edit button at the title bar
4. Change/add product details accordingly - Product Code, Product Description, Unit Price and Unit Cost are mandatory
5 Tap on the Save button
2. Select the correct product from product list
3. Tap on the Edit button at the title bar
4. Change/add product details accordingly - Product Code, Product Description, Unit Price and Unit Cost are mandatory
5 Tap on the Save button
1. Go to Product view
2. Select the correct product from product list
3. Swipe horizontally on the product description in product list
4. Tap on the Delete button
2. Select the correct product from product list
3. Swipe horizontally on the product description in product list
4. Tap on the Delete button
1. Go to Product view
2. Tap on the Options button at the top right corner
3. Click on the correct option - Add Attribute or Edit Attribute
4. To Add Attributes - select attribute type from the Type list
5. To Edit attribute - select both attribute type from the Type list and Description from the Description list
6. Make changes to selected attribute
7. Tap on the Save button
2. Tap on the Options button at the top right corner
3. Click on the correct option - Add Attribute or Edit Attribute
4. To Add Attributes - select attribute type from the Type list
5. To Edit attribute - select both attribute type from the Type list and Description from the Description list
6. Make changes to selected attribute
7. Tap on the Save button
Go to Product view > Tap on Edit > Tap on the image > Camera Roll > Select picture.
The software comes with multiple classifications, but not a sub-category concept as in A is dependent on B.
CUSTOMER
1. Go to Customer view
2. Tap on Add (+) button at the title bar
3. Add customer's information accordingly - first name and last name are mandatory
4. Tap the Save button
2. Tap on Add (+) button at the title bar
3. Add customer's information accordingly - first name and last name are mandatory
4. Tap the Save button
1. Go to Customer view > Select the correct customer from customer list
2. Tap on Edit button at the title bar
3. Change/add customer's information accordingly - first name and last name are mandatory
4. Tap save button
2. Tap on Edit button at the title bar
3. Change/add customer's information accordingly - first name and last name are mandatory
4. Tap save button
1. Go to Customer view
2. Select correct the customer from customer list
3. Swipe horizontally on the customer name in customer list > Tap on the Delete button
2. Select correct the customer from customer list
3. Swipe horizontally on the customer name in customer list > Tap on the Delete button
INVENTORY
Go to Inventory view > Select the required date range from From Date and To Date fields > Tap on the Done button
1. Go to Inventory view
2. Tap on the options button at the title bar
3. Select Stock Movement option from the popup menu to open Stock Movement view
4. Tap on the Add (+) button on the Stock Movement view
5. Select movement type and required products
6. Change quantities from quantity window (tap on the product list to open quantity window)
7. Tap on the Save button at the title bar
2. Tap on the options button at the title bar
3. Select Stock Movement option from the popup menu to open Stock Movement view
4. Tap on the Add (+) button on the Stock Movement view
5. Select movement type and required products
6. Change quantities from quantity window (tap on the product list to open quantity window)
7. Tap on the Save button at the title bar
Stock Take is a process of counting the remaining balance of your physical products and comparing it with the system balance. E.g. Manually counting Product X and insert it to the system in Stock Take view. The system will show the system balance and discrepancies if any. This helps you to keep track of missing, damaged or stolen goods.
Please contact us to discuss about other customised solution.
1. Go to Inventory view
2. Tap on the options button at the title bar
3. Select Stock Take option from the popup menu to open stock take view
4. Tap on the Add (+) button on stock take view
5 Select required product from popup window
6. Change quantities from quantity window (tap on the product list to open quantity window)
7. Tap on Save button to save changes
2. Tap on the options button at the title bar
3. Select Stock Take option from the popup menu to open stock take view
4. Tap on the Add (+) button on stock take view
5 Select required product from popup window
6. Change quantities from quantity window (tap on the product list to open quantity window)
7. Tap on Save button to save changes
You cannot edit a saved entry in the inventory. It is a default behavior for security purpose. If you have made a mistake while adding data, you have to make an adjustment to correct it or add new quantity to the incorrect Product(s).
You need to do an another Stock Take for same list of items in the incorrect Stock Take (or only for the items with incorrect data). When you do a new stock take it will overwrite the incorrect data values with new stock data. In this way you can keep track of what happened to the stock inventory (including incorrect inputs).
Go to Inventory view > Select the required date range from From Date and To Date fields > Tap on the Done button
There is no limit on the number of inventory items.
SYSTEM PREFERENCES
1. Go to System Preferences view
2. Select General Settings
3. Change the username and password
4. Tap on the Save button
2. Select General Settings
3. Change the username and password
4. Tap on the Save button
Go to System Preferences view > Select Printer Settings > Change IP and port accordingly > Tap on the Save button
Go to System Preferences view > Select Receipt Settings > Change receipt details accordingly > Tap on the Save button
Change Header / Footer field of Receipt Setting view > Use "
" without quotes as a line breaker
" without quotes as a line breaker
Go to System Preferences view > Select Application Settings > Go to Other Settings > Change Currency Symbol
You cannot edit the invoice number, however, you can change the invoice prefix in the System Preferences section > General Setting > Other Setting.
No, you can not.
HARDWARE & SETUP
Epson TM88V(Ethernet),Star TSP 654(Ethernet) and TSP 700(Ethernet), Blue Bamboo PM 25 and any generic ESC/POS printer running on ethernet interface.
We are looking forward to add more to the list in the future updates.
We are looking forward to add more to the list in the future updates.
Yes, we support Blue Bamboo PM25
Our software works with Epson dot matrix printer for Red and Black colour print. Red is used to identify deleted items. Black is used to normal items.
Not necessarily - as long as the printers have a IP address. It is more important for the ethernet based printer to be in the same network as the others.
Yes. You have the option of printing it at A4 size or generating a pdf for emailing / record purpose.
Octopus™ Retail POS works with cash registers that has a RJ 11 connection.
We recommend Opticon, OPN-2002 and Opticon, OPR-3301. However, you can opt for various of other bluetooth barcode scanners which can be connected to iOS.
Any cash drawers with RJ11 connector.
1. Configure the wifi router (Check with the vendor for default configuration)
2. Configure the LAN printer* to the IP address that is supported by the router.
3. Connect the printer to the router using RJ45 (Ethernet) cable.
4. Connect the cash drawer to the printer using RJ11 cable.
5. Connect bluetooth scanner with iPad (Refer scanner user guide for instruction, different model may have different ways to connect).
6. Turn on the router and the printer.
7. Connect the iPad to the router via wifi.
8. Add printer IP address (check with vendor for default configuration) and port number (9100 default for most printers) and select printer model in Retail POS app (preferences > printer settings).
*Star TSP 654series and TSP 700 series and Epson T88V series printers only or click to view detailed guide
2. Configure the LAN printer* to the IP address that is supported by the router.
3. Connect the printer to the router using RJ45 (Ethernet) cable.
4. Connect the cash drawer to the printer using RJ11 cable.
5. Connect bluetooth scanner with iPad (Refer scanner user guide for instruction, different model may have different ways to connect).
6. Turn on the router and the printer.
7. Connect the iPad to the router via wifi.
8. Add printer IP address (check with vendor for default configuration) and port number (9100 default for most printers) and select printer model in Retail POS app (preferences > printer settings).
*Star TSP 654series and TSP 700 series and Epson T88V series printers only or click to view detailed guide
On standalone mode and offline mode, the system runs with an internal database. There is no need for internet connectivity. It synchronises with your data online once a connection is established. However, a local wifi connection is required if there are multiple Terminals to handle.